Domestic Shipping

Shipping Fees

*As reference, Mini parcels weigh <250g, Medium parcels weigh between 250g-1kg, and Large parcels weigh above 2kg.

Processing time

Please note that orders are processed every Monday and Thursday regardless of order date, and parcels are sent out on Tuesdays and Fridays. They are not shipped or delivered on weekends or holidays. Please contact our staff if you require your shipment urgently.

You may use the below table to estimate the number of days it would take for your parcels to arrive after we have shipped out your parcel.

Number of Days
Non-Registered Courier
2-3 days* 1-2 days*

*Shipment may be delayed by a few days if we are experiencing a high volume of orders. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email containing your tracking number(s), once your order has shipped. From there, you will be able to access the status of your parcel(s) in real-time via the link provided.

Damages

If you received your order damaged, please save all packaging materials and damaged goods before filing a claim with us. The New Muslim Co. is not liable for claims without evidential support. 

International Shipping

We are constantly upgrading our services to cater towards worldwide shipping. At the moment, you may access this page for our shipping rates to various countries.

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